Privacy Policy for Owodex
Last updated: May 18, 2026
At Owodex Digital Technologies Limited, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and share data when you use the Owodex App.
1. Information We Collect
We may gather the following types of information when you interact with our app:
- Personal Information: Full name, email address, phone number, date of birth
- Financial Information: Bank account details, transaction history, payment information, gift card details
- Technical Information: Device information, IP address, app usage data, location data
- Communication Data: Support messages, feedback and reviews, marketing preferences, notification settings
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: Process gift card transactions and payments, verify your identity and prevent fraud, maintain your account and transaction history, provide customer support and assistance
- Service Improvement: Analyze app usage to improve functionality, develop new features and services, conduct research and analytics, monitor and enhance security measures
- Communication: Send transaction confirmations and updates, notify you about account changes or security alerts, share promotional offers and updates (with consent), respond to your inquiries and support requests
- Legal Compliance: Comply with applicable laws and regulations, respond to legal requests and court orders, prevent money laundering and financial crimes, maintain records as required by law
3. How We Share Your Information
Important: We never sell your personal information to third parties.
We may share your information in the following circumstances:
- Service Partners: We work with trusted partners including payment processors for transaction handling, banking partners for fund transfers, identity verification services, and cloud storage and hosting providers
- Legal Requirements: We may disclose information when required by law, in response to court orders or legal processes, to comply with regulatory requirements, to prevent fraud or protect our rights, or to protect the safety of our users
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction
4. Your Rights and Choices
You have several rights regarding your personal information:
- Access Your Data: Request a copy of the personal information we hold about you
- Update Information: Correct or update your personal information in your account settings
- Delete Data: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
5. Data Security
Your security is our priority. We implement industry-standard security measures to protect your data including:
- All data is encrypted in transit and at rest using advanced encryption standards
- Data is stored on secure servers with restricted access and regular monitoring
- Strict access controls ensure only authorized personnel can access your data
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Prevent fraud and ensure security
When we no longer need your information, we securely delete or anonymize it.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze app usage and performance
- Provide personalized content and features
- Ensure security and prevent fraud
You can manage cookie preferences in your device settings or browser.
8. Children's Privacy
Age Requirement: Our service is not intended for users under 18 years of age.
We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do:
- We will post the updated policy on our app and website
- We will notify you of significant changes via email or app notification
- The "Last Updated" date will be revised
- Your continued use constitutes acceptance of the changes
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
